Led product strategy, platform development, and large-scale transaction systems across India's largest retail ecosystem.
Owned digital commerce across Big Bazaar, FBB, Brand Factory, and Fashion for nearly seven years — the longest, largest-scale chapter of the career. Built a multi-brand commerce platform spanning 400K+ SKUs and integrating OMS, Inventory, CRM, SAP, and a Data Lake, scaling it to 2M+ users, 300K+ daily orders, and ₹6Cr+ in daily GMV with 95% on-time delivery. Layered in omnichannel capabilities (BOPIS, BORIS, Buy Offline Return Online, Endless Aisle, slot-based delivery) and payments — integrating gateways across POS, ecommerce, and OMS, and scaling Future Pay, a digital wallet handling balances, payments, refunds, and reconciliation end to end. On the B2B side, built a 50+ campaign promotion engine and a platform supporting 5,000+ retailers through the Annapurna Scheme, alongside mobility and catalog systems that cut delivery TAT in half.
Based in Mumbai, India. Open to conversations around Product & Platform Leadership roles, 0→1 SaaS building, enterprise platform strategy, and AI-driven workflow platforms.